Dexly

Support

Search works only in English

Dexly Knowledge base

Affiliate program

Agency Charge System
Agency Charge System
Agent charges in the Dexly terminal can now be seen in the transaction history. To display bonus accruals...
Read More
How can I use my referral link?
How can I use my referral link?
You can place your link anywhere – in a blog, on a forum or on your website. When someone clicks on a...
Read More
How long is my agent link valid?
How long is my agent link valid?
Cookies are stored for an unlimited amount of time.
Read More
Is spam allowed?
Is spam allowed?
Spam is strictly prohibited. If complaints are filed against you and the spam mailing is confirmed, you...
Read More
What if my referral suffers a loss?
What if my referral suffers a loss?
It doesn’t matter. You will receive 33% regardless of whether the trade was profitable or unpr...
Read More
1 2

Agreements and regulations

Anti-Money Laundering Policy (AML)
Anti-Money Laundering Policy (AML)
Last updated 29.01.2021 We take necessary measures to prohibit and actively pursue the prevention of...
Read More
Client Agreement
Client Agreement
Last updated 13.05.2024 1. Introduction 1.1. These Terms & Conditions (Agreement) shall regulate...
Read More
Privacy Policy
Privacy Policy
Last updated 29.01.2021 INTRODUCTION We are committed to safeguarding the privacy of our website visitors;...
Read More
Risk Disclosure Notice
Risk Disclosure Notice
Last updated 01.02.2021 PRIOR TO USING SERVICES AVAILABLE ON https://dexly.pro/ YOU SHOULD CAREFULLY...
Read More

Bonuses & Promotions

No Accordion Items Found

Company News

Attention Traders: Margin requirements will be increased for some crypto pairs By Dexly On January 15, 2025
Attention Traders: Margin requirements will be increased for some crypto pairs By Dexly On January 15, 2025
Margin requirements will be increased for some exotic crypto pairs By Dexly On January 15, 2025: ADA/USD,...
Read More
Attention Traders: Margin requirements will be increased for some exotic crypto pairs By Dexly On January 13, 2025
Attention Traders: Margin requirements will be increased for some exotic crypto pairs By Dexly On January 13, 2025
Margin requirements will be increased for some exotic crypto pairs By Dexly On January 13, 2025: AVAX/USD,...
Read More
Limitation of maximum trading leverage
Limitation of maximum trading leverage
Attention. Due to regulatory restrictions, the maximum leverage for futures trading is 1:100. We kindly...
Read More
Change of trading conditions on crypto instruments.
Change of trading conditions on crypto instruments.
Attention! Since December 13, trading conditions for some crypto instruments are changed — due to the...
Read More
Starting from 29.11.2023 commissions will not be paid to agents on instruments with fixed spread (FIX).
Starting from 29.11.2023 commissions will not be paid to agents on instruments with fixed spread (FIX).
Dear clients! Starting from 29.11.2023 commissions will not be paid to agents on instruments with fixed...
Read More
1 2 3 4 5 6 7 8 9 10 11 12

Deposit

Does the company charge a commission for replenishment of the account?
Does the company charge a commission for replenishment of the account?
Dexly does not charge a deposit fee.
Read More
How do I deposit funds to my trading account?
How do I deposit funds to my trading account?
In order to start trading on Dexly, you need to fund your account. To deposit funds into a trading account,...
Read More
How quickly are funds credited to a trading account?
How quickly are funds credited to a trading account?
The transfer time depends on the payment system.For e-wallets, it takes about 20-30 minutes, for cryptocurrency...
Read More
How to deposit with cryptocurrency?
How to deposit with cryptocurrency?
To fund your account, select a cryptocurrency in the trading platform, and you will receive a personalized...
Read More
How to make a deposit
How to make a deposit
To start trading on Dexly, you need to fund your account. You can fund your account using cryptocurrencies....
Read More
1 2

General questions

Graphics on the platform are not loading in the browser
Graphics on the platform are not loading in the browser
If you can’t load or don’t have graphics in your browser, you need to clear your browser...
Read More
My profit or stop loss was triggered, although there was no such price on the chart, why is that?
My profit or stop loss was triggered, although there was no such price on the chart, why is that?
Let’s go directly to the Dexly trading platform and see in practice what the spread is and how...
Read More
What is a cross rate?
What is a cross rate?
Currency pairs that do not have USD (dollar) within them are called cross rates. For example (EUR/GBP,...
Read More
What is a Trailing stop?
What is a Trailing stop?
When you set a trailing stop (for example, for 30 pips), the following happens: The platform does not...
Read More
What is Credit?
What is Credit?
A credit is company money that the company has deposited into your account as a bonus or prize – it is...
Read More
1 2 3

Graphic elements

No Accordion Items Found

How to Start

Depositing Funds
Depositing Funds
To start trading on Dexly, you need to fund your account. Deposits are possible using cryptocurrencies....
Read More
Practice on demo account
Practice on demo account
A demo account is a special training account that allows you to learn all the features of the markets....
Read More
Registration and account opening
Registration and account opening
The first thing you need to do is create an account on the Dexly trading platform. After registration,...
Read More
Trading operations
Trading operations
To start trading, please follow the instructions below: Log in to the trading platform and make sure...
Read More
Withdrawing Funds
Withdrawing Funds
To withdraw cryptocurrency, go to the withdrawal page. Select the cryptocurrency you want to withdraw,...
Read More

Indicators

No Accordion Items Found

Mobile platform

No Accordion Items Found

Personal Area

How to open a demo account
How to open a demo account
A demo account is a special training account that allows you to learn all the features of the markets....
Read More
How to recover my withdrawal password?
How to recover my withdrawal password?
The password for withdrawal was shown to you at registration, highlighted in red. If you have lost it,...
Read More
How to recover password from my personal area?
How to recover password from my personal area?
You can recover your password by clicking on the link: https://dexly.pro/password-recovery Check the...
Read More

Platform

Ability to customize an individual theme in the Dexly platform
Ability to customize an individual theme in the Dexly platform
In the new update of the Dexly platform, you have the opportunity to customize the individual theme of...
Read More
Ability to save a chart template
Ability to save a chart template
After updating dexly trading platform, you have the opportunity to save customized chart templates for...
Read More
Ability to switch account balance from dollars to cents
Ability to switch account balance from dollars to cents
Now have the opportunity to trade both in dollars and in cents on one account. To change your account...
Read More
Ability to switch trading lots and professional volume
Ability to switch trading lots and professional volume
Dexly trading platform has a unique opportunity to display not only the real volume – but also...
Read More
Account history
Account history
To see the history of the account, click on the “Orders History” tab and choose a time period In...
Read More
1 2 3 4 5 6

Trading conditions

Commissions and withdrawal limits
Commissions and withdrawal limits
See current commissions and limits on the website
Read More
Deposit fees
Deposit fees
The platform does not accept payments in fiat money. This allows us to set low trading fees. Also, the...
Read More
Spread, Swap and Commissions
Spread, Swap and Commissions
Read More
Trading Account Properties
Trading Account Properties
All trading instruments are available in one account Account currency – USD, BTC, LTC, AUD, GBP, ETH,...
Read More

Withdrawal

How do I know the password to withdraw funds from my account?
How do I know the password to withdraw funds from my account?
The password for withdrawal of funds was shown to you at registration, highlighted in red. If you lost...
Read More
How long does it take to withdraw?
How long does it take to withdraw?
The withdrawal request is processed within 24 hours. Please be patient, as each request is manually processed...
Read More
How to withdraw from the account?
How to withdraw from the account?
To withdraw funds, go to the withdrawal page. Please note! Withdrawing is only possible in cryptocurrency....
Read More
Scroll to Top