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Dexly Knowledge base
Affiliate program
Agency Charge System
Agency Charge System
Agent charges in the Dexly terminal can now be seen in the transaction history. To display bonus accruals...
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How can I use my referral link?
How can I use my referral link?
You can place your link anywhere – in a blog, on a forum or on your website. When someone clicks on a...
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How long is my agent link valid?
Agreements and regulations
Anti-Money Laundering Policy (AML)
Anti-Money Laundering Policy (AML)
Last updated 29.01.2021 We take necessary measures to prohibit and actively pursue the prevention of...
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Client Agreement
Client Agreement
Last updated 13.05.2024 1. Introduction 1.1. These Terms & Conditions (Agreement) shall regulate...
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Privacy Policy
Privacy Policy
Last updated 29.01.2021 INTRODUCTION We are committed to safeguarding the privacy of our website visitors;...
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Bonuses & Promotions
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Company News
Margin requirements will be reduced for some cryptocurrency pairs
Margin requirements will be reduced for some cryptocurrency pairs
Attention traders! Margin requirements will be reduced for some cryptocurrency pairs.
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Reduced fees for all crypto instruments
Reduced fees for all crypto instruments
Attention traders! Starting from April 14, 2025, commissions on all crypto instruments will be reduced...
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Attention Traders: Margin requirements will be increased for some crypto pairs By Dexly On January 15, 2025
Attention Traders: Margin requirements will be increased for some crypto pairs By Dexly On January 15, 2025
Margin requirements will be increased for some exotic crypto pairs By Dexly On January 15, 2025: ADA/USD,...
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Deposit
Does the company charge a commission for replenishment of the account?
Does the company charge a commission for replenishment of the account?
Dexly does not charge a deposit fee.
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How do I deposit funds to my trading account?
How do I deposit funds to my trading account?
In order to start trading on Dexly, you need to fund your account. To deposit funds into a trading account,...
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How quickly are funds credited to a trading account?
How quickly are funds credited to a trading account?
The transfer time depends on the payment system.For e-wallets, it takes about 20-30 minutes, for cryptocurrency...
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General questions
Graphics on the platform are not loading in the browser
Graphics on the platform are not loading in the browser
If you can’t load or don’t have graphics in your browser, you need to clear your browser...
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My profit or stop loss was triggered, although there was no such price on the chart, why is that?
My profit or stop loss was triggered, although there was no such price on the chart, why is that?
Let’s go directly to the Dexly trading platform and see in practice what the spread is and how...
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What is a cross rate?
What is a cross rate?
Currency pairs that do not have USD (dollar) within them are called cross rates. For example (EUR/GBP,...
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Graphic elements
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How to Start
Depositing Funds
Depositing Funds
To start trading on Dexly, you need to fund your account. Deposits are possible using cryptocurrencies....
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Practice on demo account
Practice on demo account
A demo account is a special training account that allows you to learn all the features of the markets....
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Registration and account opening
Registration and account opening
The first thing you need to do is create an account on the Dexly trading platform. After registration,...
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Indicators
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Mobile platform
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Personal Area
How to open a demo account
How to open a demo account
A demo account is a special training account that allows you to learn all the features of the markets....
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How to recover my withdrawal password?
How to recover my withdrawal password?
The password for withdrawal was shown to you at registration, highlighted in red. If you have lost it,...
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How to recover password from my personal area?
How to recover password from my personal area?
You can recover your password by clicking on the link: https://dexly.pro/password-recovery Check the...
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Platform
Ability to customize an individual theme in the Dexly platform
Ability to customize an individual theme in the Dexly platform
In the new update of the Dexly platform, you have the opportunity to customize the individual theme of...
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Ability to save a chart template
Ability to save a chart template
After updating dexly trading platform, you have the opportunity to save customized chart templates for...
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Ability to switch account balance from dollars to cents
Ability to switch account balance from dollars to cents
Now have the opportunity to trade both in dollars and in cents on one account. To change your account...
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Trading conditions
Withdrawal
How do I know the password to withdraw funds from my account?
How do I know the password to withdraw funds from my account?
The password for withdrawal of funds was shown to you at registration, highlighted in red. If you lost...
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How long does it take to withdraw?
How long does it take to withdraw?
The withdrawal request is processed within 24 hours. Please be patient, as each request is manually processed...
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How to withdraw from the account?
How to withdraw from the account?
To withdraw funds, go to the withdrawal page. Please note! Withdrawing is only possible in cryptocurrency....
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